Describe the pallet as it will travel
Measure the complete loaded pallet, including the base, wrapping and anything extending beyond its edges. Give length, width and height in centimetres and the gross weight in kilograms. For pallets with different sizes, add a separate line for each size.
Tell us what is inside, whether anything is fragile, whether the load is secure and if another pallet can safely go above it. A description such as “one pallet” is not enough to choose a vehicle or handling method.
Plan pallet delivery around your Banbury access
For a Banbury retail delivery, identify who controls the service yard and obtain the goods entrance and receiving window directly. Castle Quay customer car parks are separately managed; they should not be assumed to provide a freight unloading route.
For pallet delivery, prepare packed pallet dimensions, gross weight including pallet, loading at both addresses. Describe the collection and receiving points separately so the quote can reflect the whole job, including any carrying or handling beyond the vehicle.
Collection and delivery need separate plans
A forklift at the collection warehouse does not solve unloading at a home address. Tell us about equipment at both ends and request a tail lift where needed. Equipment capacity and suitability must be confirmed for the actual load.
Do not assume pallet delivery includes carrying items indoors, upstairs or across gravel. Describe the surface, gradients and doorway access; agree the handover point before booking.
Your Banbury enquiry checklist
- For pallet delivery, have these details ready: packed pallet dimensions; gross weight including pallet; loading at both addresses.
- Give both full postcodes and the entrance used for the job. Explain whether the Banbury address has private loading space or needs an agreed street position.
- Explain any unresolved permission, timing or handling question before accepting a quote.
- Check the quote’s supplier, price, inclusions and booking terms before confirming.