Describe the materials precisely
Identify the material, packaging and weight per pack or pallet. Long lengths, stone, tiles and awkward shapes need accurate dimensions and a secure load.
Tell us about breakable edges, moisture sensitivity or any requirement to keep goods flat. Materials must be suitable and prepared for the agreed vehicle and handling.
Check the Cheltenham unloading surface
For palletised goods going to a Cheltenham home or premises without a loading bay, describe the route from vehicle to the agreed handover point. Steps, gravel, a steep slope or a narrow gate may prevent the proposed handling method. A tail lift is equipment on the vehicle, not a promise that goods can be moved indoors.
Send gross weight and packed dimensions, including the pallet. Identify equipment and suitably trained people at each address so the vehicle and unloading method can be assessed before booking.
Check the receiving site
Describe narrow entrances, unfinished ground and whether the unloading area is firm and level. Explain if a forklift or other equipment is available.
Do not assume delivery includes lifting over fences, crane offload or moving materials through a property. Request the exact handover you need.
Your Cheltenham enquiry checklist
- For building material delivery, have these details ready: pack quantity and weight; site vehicle access; unloading equipment.
- Give both full postcodes and identify the exact entrance and receiving point. GL50 is a location reference, not the whole service area.
- Explain any unresolved permission, timing or handling question before accepting a quote.
- Check the quote’s supplier, price, inclusions and booking terms before confirming.

