Describe what needs protection
List glass, ceramics, screens, precision parts or other vulnerable elements and their packed dimensions and weight. State whether the load must remain upright or cannot be stacked.
A fragile label alone does not replace appropriate packaging. Ask who is responsible for protection and whether the proposed service is suitable for the goods.
Match the Cheltenham entrance to the freight
For a Cheltenham collection, identify whether the address is a residence, business, auction site or storage unit and name the goods entrance. Explain vehicle height or turning constraints reported by the premises contact. Include opening hours and any loading appointment, not just the postcode.
Confirm the load in its travel condition and say who supplies loading and unloading equipment. A destination with no forklift needs its own plan even if collection is straightforward.
Agree the journey and responsibility
If you need limited handling or a dedicated vehicle, explain why. The team can review the route and transport request before confirming suitability.
Discuss declared value, applicable cover, exclusions and evidence requirements before booking. Do not assume unlimited insurance or specialist art handling.
Your Cheltenham enquiry checklist
- For fragile freight enquiries, have these details ready: fragile parts identified; protective packaging; handling and cover agreed.
- Give both full postcodes and identify the exact entrance and receiving point. GL50 is a location reference, not the whole service area.
- Explain any unresolved permission, timing or handling question before accepting a quote.
- Check the quote’s supplier, price, inclusions and booking terms before confirming.