Count and measure every package
Use a separate line for each package size, with the quantity of identical cartons. Measure the sealed box rather than the unpacked product. Add protective packaging before weighing.
Explain the contents accurately, especially batteries, liquids, breakable items or anything temperature-sensitive. Acceptance is checked before transport is agreed.
Match the Cheltenham entrance to the freight
For a Cheltenham collection, identify whether the address is a residence, business, auction site or storage unit and name the goods entrance. Explain vehicle height or turning constraints reported by the premises contact. Include opening hours and any loading appointment, not just the postcode.
Confirm the load in its travel condition and say who supplies loading and unloading equipment. A destination with no forklift needs its own plan even if collection is straightforward.
Make the packages ready for handover
Use packaging suitable for the goods and handling journey. Keep individual boxes identifiable and let the team know if all packages must arrive together.
Tell us whether collection is from a home, shop or warehouse, and if a sender needs a release reference. Do not enter payment details or sensitive documents in the enquiry.
Your Cheltenham enquiry checklist
- For parcel & boxed goods, have these details ready: number of cartons; dimensions and weight per carton; packaging and contents.
- Give both full postcodes and identify the exact entrance and receiving point. GL50 is a location reference, not the whole service area.
- Explain any unresolved permission, timing or handling question before accepting a quote.
- Check the quote’s supplier, price, inclusions and booking terms before confirming.