Describe the pallet as it will travel
Measure the complete loaded pallet, including the base, wrapping and anything extending beyond its edges. Give length, width and height in centimetres and the gross weight in kilograms. For pallets with different sizes, add a separate line for each size.
Tell us what is inside, whether anything is fragile, whether the load is secure and if another pallet can safely go above it. A description such as “one pallet” is not enough to choose a vehicle or handling method.
Plan pallet delivery around your Darlaston access
For Darlaston freight, give the unit number and the gate used by goods vehicles, rather than only the trading name and WS10 postcode. Ask the receiving contact to confirm turning space and whether unloading is inside a private yard or at a separately agreed street position. A passenger-car parking location on Walsall's map is not evidence that a truck or tail lift can use it.
Record length, width, height and gross weight in the packed condition. Confirm the vehicle approach, handling equipment and receiving arrangements at both ends independently.
- Confirm the full Darlaston street address and the vehicle entrance; WS10 alone does not identify the loading point.
- For pallet delivery, prepare: packed pallet dimensions; gross weight including pallet; loading at both addresses.
Collection and delivery need separate plans
A forklift at the collection warehouse does not solve unloading at a home address. Tell us about equipment at both ends and request a tail lift where needed. Equipment capacity and suitability must be confirmed for the actual load.
Do not assume pallet delivery includes carrying items indoors, upstairs or across gravel. Describe the surface, gradients and doorway access; agree the handover point before booking.
Your Darlaston enquiry checklist
- For pallet delivery, have these details ready: packed pallet dimensions; gross weight including pallet; loading at both addresses.
- Give both full postcodes and identify the exact entrance and receiving point. WS10 is a location reference, not the whole service area.
- Explain any unresolved permission, timing or handling question before accepting a quote.
- Check the quote’s supplier, price, inclusions and booking terms before confirming.

