Count and measure every package
Use a separate line for each package size, with the quantity of identical cartons. Measure the sealed box rather than the unpacked product. Add protective packaging before weighing.
Explain the contents accurately, especially batteries, liquids, breakable items or anything temperature-sensitive. Acceptance is checked before transport is agreed.
Plan parcel & boxed goods around your Dudley access
For freight to a Dudley business, ask for the goods entrance and its access instructions before selecting the vehicle. A customer entrance near King Street or Stafford Street may lead to a different part of the premises from the unloading point. Record the permitted loading window, vehicle dimensions the site can receive and who provides a forklift or other unloading equipment.
Record length, width, height and gross weight in the packed condition. Confirm the vehicle approach, handling equipment and receiving arrangements at both ends independently.
- Give the actual Dudley loading street and entrance, even when a nearby town-centre car park is your meeting point.
- For parcel & boxed goods, prepare: number of cartons; dimensions and weight per carton; packaging and contents.
Make the packages ready for handover
Use packaging suitable for the goods and handling journey. Keep individual boxes identifiable and let the team know if all packages must arrive together.
Tell us whether collection is from a home, shop or warehouse, and if a sender needs a release reference. Do not enter payment details or sensitive documents in the enquiry.
Your Dudley enquiry checklist
- For parcel & boxed goods, have these details ready: number of cartons; dimensions and weight per carton; packaging and contents.
- Give both full postcodes and identify the exact entrance and receiving point. DY1 is a location reference, not the whole service area.
- Explain any unresolved permission, timing or handling question before accepting a quote.
- Check the quote’s supplier, price, inclusions and booking terms before confirming.