Describe what needs protection
List glass, ceramics, screens, precision parts or other vulnerable elements and their packed dimensions and weight. State whether the load must remain upright or cannot be stacked.
A fragile label alone does not replace appropriate packaging. Ask who is responsible for protection and whether the proposed service is suitable for the goods.
Plan fragile freight enquiries at your Northway address
Northway includes homes, workplaces and managed premises with different entrances. Give the complete GL20 address, exact goods or furniture entrance, surface, access window and the person who can authorise the agreed handover point. Record packed length, width, height and gross weight, plus tail-lift or forklift needs separately at collection and delivery. Check the Gloucestershire Highways maps for current or planned works on the booked date. This guidance does not grant loading permission, promise access or confirm availability.
Measure goods as they will travel. Loading and unloading are separate arrangements; confirm the people, equipment and space at both addresses.
- For fragile freight enquiries, prepare: fragile parts identified; protective packaging; handling and cover agreed.
- Northway includes homes, workplaces and managed premises with different entrances. Give the complete GL20 address, exact goods or furniture entrance, surface, access window and the person who can authorise the agreed handover point.
Agree the journey and responsibility
If you need limited handling or a dedicated vehicle, explain why. The team can review the route and transport request before confirming suitability.
Discuss declared value, applicable cover, exclusions and evidence requirements before booking. Do not assume unlimited insurance or specialist art handling.
Your Northway enquiry checklist
- Full Northway street address and postcode
- The exact furniture exit or goods entrance
- Parking permission, access time and contact
- For fragile freight enquiries, include fragile parts identified; protective packaging; handling and cover agreed.
- Confirm the supplier, total price, handling scope and booking terms before accepting a quote.

