Count and measure every package
Use a separate line for each package size, with the quantity of identical cartons. Measure the sealed box rather than the unpacked product. Add protective packaging before weighing.
Explain the contents accurately, especially batteries, liquids, breakable items or anything temperature-sensitive. Acceptance is checked before transport is agreed.
Plan parcel & boxed goods around your Solihull access
For Solihull town-centre freight, ask the receiving business whether the goods entrance is within the barrier-controlled High Street or Mell Square area. Confirm the authorised access window and who arranges admission before agreeing a delivery appointment. Supply the loaded dimensions and unloading equipment details, and establish a safe alternative if the vehicle cannot reach the premises directly.
Record length, width, height and gross weight in the packed condition. Confirm the vehicle approach, handling equipment and receiving arrangements at both ends independently.
- For Solihull High Street or Mell Square, establish access permission and the allowed vehicle window before arranging the handover.
- For parcel & boxed goods, prepare: number of cartons; dimensions and weight per carton; packaging and contents.
Make the packages ready for handover
Use packaging suitable for the goods and handling journey. Keep individual boxes identifiable and let the team know if all packages must arrive together.
Tell us whether collection is from a home, shop or warehouse, and if a sender needs a release reference. Do not enter payment details or sensitive documents in the enquiry.
Your Solihull enquiry checklist
- For parcel & boxed goods, have these details ready: number of cartons; dimensions and weight per carton; packaging and contents.
- Give both full postcodes and identify the exact entrance and receiving point. B91 is a location reference, not the whole service area.
- Explain any unresolved permission, timing or handling question before accepting a quote.
- Check the quote’s supplier, price, inclusions and booking terms before confirming.